Questions before you sign up
Whether it fits, what it costs, what it will not do. We reply within one working day.
hello@augrank.comTalk to us
A person reads every one of these, in Hyderabad, in IST working hours. Send the form, or write to whichever address fits.
Or write to us directly. We reply within one working day, IST; privacy and data requests are answered within 72 hours, as the DPDP Act requires.
Something is not working
Include your organisation name and roughly when it happened — every request carries an ID we can trace.
support@augrank.comInvoices, GST and refunds
Our refund policy is published in full rather than negotiated case by case.
billing@augrank.comData and privacy requests
Access, correction or deletion of your data. Answered within 72 hours, as the DPDP Act requires.
privacy@augrank.comGrievance officer
Named under the DPDP Act for complaints about how your personal data is handled. Reachable at grievance@augrank.com, at AugmenTrait Pvt. Ltd., Hyderabad, Telangana, India. Complaints are acknowledged within 72 hours.