Questions before you sign up
Whether it fits, what it costs, what it will not do. We reply within one working day.
hello@augrank.comTalk to us
A person reads all of these, in Hyderabad, in IST working hours. Pick whichever fits — if none of them do, use the first one.
Something is not working
Include your organisation name and roughly when it happened — every request carries an ID we can trace.
support@augrank.comInvoices, GST and refunds
Our refund policy is published in full rather than negotiated case by case.
billing@augrank.comData and privacy requests
Access, correction or deletion of your data. Answered within 72 hours, as the DPDP Act requires.
privacy@augrank.comGrievance officer
Named under the DPDP Act for complaints about how your personal data is handled. Reachable at grievance@augrank.com, at AugmenTrait Pvt. Ltd., Hyderabad, Telangana, India. Complaints are acknowledged within 72 hours.